By Yvonne QUASHIE In strategy rooms across Ghana and other parts of Africa, empathy often comes up in Customer Experience (CX) conversations. “Walk in the customer’s shoes.” “Put people first.” “Humanise the journey.” These phrases are shared across industries. But despite this, many policies still end up frustrating customers instead of serving them well. Why […] The post The

Aduana FC are in talks to sign central midfielder Alidu Mohammed from Legon Cities ahead of the 2025/26 Ghana Premier League season.The 20-year-old, who is entering the final year of his contract, made 22 appearances and scored two goals for the Royals last season. His consistent displays have earned him a place on Aduanaâ??s shortlist as the club looks to reinforce its midfield.Sources say Aduana are prepared to offer Mohammed a three-year deal. The clubâ??s technical team

By Prof. (Dr.) Chris Mensah-Bonsu, Ph.D. MB Energy, California, USA (cmensah-bonsu@mbenergy.us) Ghana’s electric power system and energy delivery infrastructure have been plagued for many years consistently with persistent and widespread power outages and load shedding, which in some cases occur multiple times in a day and last for hours or even days on end.  The […] The post Ghana’s

During operational hours, warehouses in Ghana come alive with the hum of forklifts and the click of pallet jacks, while each movement is driven by a relentless pursuit of efficiency. Yet lurking beneath the surface of those orderly rows of crates is a far more insidious threat of rodents gnawing at packaging, contaminating goods with […] The post Pest

Governor of the Bank of Ghana (BoG), Dr Johnson Asiama, has warned that the black market operations in the foreign exchange market are illegal. He says only licensed forex bureaus are permitted to deal in the buying and selling of foreign currencies. Answering questions during the 125th Monetary Policy Committee (MPC press conference in Accra […]

Parliament has approved a one-year transitional mining lease agreement between the Government of Ghana and Abosso Goldfields Limited for gold mining operations at Damang in the Wassa West District of the Western Region. The lease, which follows the expiration of the previous agreement on April 18, 2025, is set to expire in April 2026 and […]

One person has been confirmed dead in a tragic accident in Ejisu, Ashanti Region on August 1. The man identified only as “Alligator,” died while assisting in loading a bulldozer onto a low-bed trailer. Eyewitnesses say the trailer experienced a brake failure during the loading process, at a time when Alligator was standing atop the […]

Director of Strategy, Research and Communication at the Office of the Special Prosecutor, Sammy Darko Appiah has said the Managing Director (MD) of the Ghana Airports Company Limited (GACL) Yvonne Nana Afriyie Opare is not a person of interest currently in the ongoing investigations into the SML contract. Sammy Darko explained that investigations conducted by […]

Parliament has passed the Social Protection Bill 2025 to establish the Social Protection Fund. The purpose of the Fund is to provide a legal framework for social protection programmes to improve accessibility and equity in the delivery of social services to the underprivileged in society. In addition, the Fund will provide financial resources for the […]

The university of Energy and Natural Resources in the Bono Region of Ghana, became a hub of inspiration and synchronizing of energies and passion, as the World Food Forum (WFF), Ghana chapter in collaboration with UENR’s office of women’s commissioner, hosted a practical forward-thinking dialogue, with a thematic focus on, “what it takes to empower […] The post Empowering young

The UK Court of Appeal has overturned a High Court ruling that denied a 14-year-old British-Ghanaian boy’s request to return to the UK after being deceived and left by his parents in Ghana. The appellate court ruled that the High Court failed to give sufficient weight to the boy’s views, distress, and the psychological harm […]

The Minister for Communications and Digitalisation, Sam George, has instructed the National Communications Authority (NCA) to suspend the broadcasting license of pay-TV operator DStv from August 7, 2025, if the company fails to reduce its subscription prices. Mr. George said the directive follows DStv’s refusal to lower prices despite the recent appreciation of the Ghanaian … The post Sam

By Ebenezer Chike Adjei NJOKU Local leaders have been urged to lead a continent-wide effort to rethink and reshape governance structures to better reflect African realities, values, and development needs. The call was made during the inaugural Executive Forum on Strategic Compliance in West Africa, held in Accra, and convened by Eunomia Risk Advisory, Inc., […] The post Experts

The Special Prosecutor, Kissi Agyebeng, has called for better salaries and conditions of service for staff of his office. According to him, fighting corruption requires integrity, and that starts with fair compensation to reduce the risk of staff being tempted by bribes or undue influence. He explained that the Office of the Special Prosecutor investigates … The post Special

Sudan enter the 2024 African Nations Championship (CHAN) with quiet belief under the guidance of Kwesi Appiah, the experienced Ghanaian coach tasked with guiding the Northeast African country back to prominence in continental football. The Falcons of Jediane will be making their third appearance in the tournament, which features players drawn exclusively from domestic leagues.Their route to qualification saw them overcome Tanzania on penalties after a 1-1 draw over two legs, followed

Experienced Ghanaian tactician Mas-Ud Didi Dramani says he was inspired to take over Hearts of Oak coaching job because the leadership of the club were ready for a purposeful change.The former Black Stars assistant coach recently joined the Ghanaian giants, replacing Ivorian gaffer Aboubakar Ouattara at the end of the 2024/25 football campaign.The former Asante Kotoko and Black Maidens coach penned a two-year contract, keeping him at the club until 2027.Explaining why he accepted

The Minister for Communication, Digital Technology and Innovation, Samuel Nartey George has disclosed that government has officially reopened discussions with PayPal to restore full access of its services to Ghanaian users Speaking at a press briefing during Government’s Accountability Series, Mr. George said the Ministry is working closely with the Bank of Ghana and other … The post Govt

The Confederation of African Football (CAF) has unveiled a new trophy for the 2024 African Nations Championship (CHAN), to be held across Kenya, Uganda, and Tanzania from August 2 to 30, 2025.The sleek silver-and-gold design was revealed in a special video featuring African football legends Victor Wanyama (Kenya), Denis Onyango (Uganda), and Mrisho Ngasa (Tanzania). The trioâ??s presence underscored the symbolic significance of the new trophy and its reflection of the tournamentâ??s

The Minister for Communication, Digital Technology and Innovation, Samuel Nartey George, has revealed that 58 out of the 64 radio stations recently flagged by the National Communications Authority (NCA) have begun steps to regularise their operations. According to the Minister, the Ministry had earlier directed the NCA to shut down the 64 stations for operating … The post Government

Black Stars captain Andre Ayew has paid tribute to Portia Boakye for her remarkable showing at the 2024 Womenâ??s Africa Cup of Nations (WAFCON), describing the Black Queens skipper as a symbol of resilience and consistency.Ayew joined the Queens at a celebratory dinner at the Tang Palace hotel in Accra following their bronze medal triumph in Morocco and took a moment to acknowledge Boakyeâ??s leadership throughout the campaign.â??Kudos to Black Queens captain Portia Boakye.